Lash Extensions

Please come to your appointment with clean lashes. Meaning no eye makeup or mascara on or near the eyes/lashes. Please avoid wearing any foundation, concealer or creams on or near the eye area.

No. When applied properly and carefully by a certified technician the natural lashes will not become damaged.

You can avoid lash damage by doing the following:

• Ensure your cleaning your lashes

• Booking regular fills so that your technician can remove any outgrown lashes and replace them with fresh ones!

They can last around 3-4 weeks as they are attached to the natural lash. Depending on what stage your lashes are in their life cycle they can last for a shorter or longer period of time.

It is typically recommended to get lash fills done every two-to-three weeks. Since everyone’s eyelashes and eyelash goals are different and therefore require different levels and kinds of regular maintenance. A minimum of 40% of lashes must be remaining in order to perform a refill.

We do fills from another lash artists as long as you can keep at least 40% of lash extensions on and they are still good to go with. If not, you are required to book for a lash extension removal and a new set of lash extensions.

It is completely normal to lose 3-5 extensions per day. If you’re losing significantly more within the first 3 days after your appointment, then please give us a call and we will book you in for a free fix. Failure to do so will result in having to pay full fill price. If you have had an allergic reaction to the lash extensions please contact us immediately so we can remove them. In some rare, unfortunate cases people develop or are allergic to the lash adhesive. Once this happens we can try using sensitive glue but if they still cause a reaction we will not be able to do another set. NO REFUNDS are given on any services performed.

If you have never had extensions applied before and or have a special event, then we recommend booking a classic full-set 1-2 weeks before the event. Then booking a fill appointment 1-2 days before the event. If you book a full-set right before an event and are not completely satisfied with the result then we may not have the time available to squeeze you in at the last minute for a fix. If you book the full-set 1-2 weeks ahead of time and then a fill, it gives us the opportunity to fix or change things before your special occasion or trip. You can always change up the length, curl or density at your fill appointment.

Yes. The bonding agent we use is waterproof and allows you to shower, swim, exercise etc. Special care is required but overall maintenance is low. We do recommend however that you do not wash your eye area for at least 24 hours after the eyelash application. If you are going to be in pool water, salt water or you’ve been sweating from your face we recommend you wash your lashes after to prevent the lashes from sticking or shedding early.

• No mascara
• No prescription or over-the-counter eye drops in the first 24 hours. After 24 hours be cautious of placing in the eye. If solution gets on lashes please wash with lash soap.
• No oil based products around the eye area
• No water can come in contact with the eye area for 24 hours of the application
• No tinting or perming of eyelash extensions can be done 2 weeks before extension application
• No continuous pulling or rubbing of the eyelash extensions
• Use oil-free eye makeup remover
• Avoid hot steam or sauna (minimize hot yoga)
• Avoid sleeping on your stomach to avoid pressure on the extensions
• Avoid running water directly on your lashes
• Do not use a mechanical eyelash curler
• Wash lash extensions daily and brush through the lashes